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Shipping Guide

At Japan Scissors NZ, we value your time and strive to provide fast and reliable delivery of our premium hairdressing scissors and barber shears. We ensure that your products will be delivered promptly - within days, not weeks or months!

We have distribution centres tactically located in Auckland (New Zealand), Sydney (Australia), and Tokyo (Japan) to facilitate fast and effective dispatch of your orders.

We partner with leading courier services to guarantee quick and secure delivery. Our customers across New Zealand, Australia, Asia, UK, Europe, and the USA can take advantage of the expedited service offered by FedEx Priority Express and NZ Post.

Additionally, we believe in transparency and convenience. Each order is equipped with tracking, allowing you to monitor the journey of your new scissors at every step.

What's more, we offer free shipping on all scissor orders as part of our commitment to exceptional service delivery.

New Zealand-Specific Shipping Guide

For more specific information, please refer to our comprehensive shipping guide for New Zealand below.

Summary of Shipping Timeframes and Couriers

Auckland 1-2 Days NZ Post / Courier Post
Wellington 1-2 Days NZ Post / Courier Post
Christchurch 1-3 Days NZ Post / Courier Post
Dunedin 1-3 Days NZ Post / Courier Post
New Zealand (Other Areas) 2-4 Days NZ Post / Courier Post
Australia 2-5 Days International Post Air Express
Asia, UK & Europe 3-7 Days FedEx Priority Express
US 3-8 Days International Post Air Express

Do note that the timeframes are business days estimates and may vary. We make every effort to send your order as quickly as possible to avoid significant delays.

The courier service may change based on availability. We choose the service that will best deliver your order.

Processing Times

Please give us 1-2 business days to dispatch your orders. If you need an expedited process or delivery on a particular day, let us know. We're more than willing to accommodate your needs where possible.

Shipping & Delivery

We ship to the address provided by you. If you face any issues with your package delivery, please reach out to the courier service.

The risk of loss for items transfers to you once we hand them over to the carrier. Please refer to our sales terms here.

We only take responsibility for dispatching to the designated address. If the package has been delivered and you can't locate it, please contact the courier service directly.